{"id":15,"date":"2025-04-05T14:23:47","date_gmt":"2025-04-05T14:23:47","guid":{"rendered":"https:\/\/paleturquoise-anteater-840472.hostingersite.com\/?page_id=15"},"modified":"2025-04-05T14:23:48","modified_gmt":"2025-04-05T14:23:48","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/lecoincadeau.com\/en\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>1. Eligibility for Refunds<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Unused Keys:<\/strong>\u00a0Refundable within\u00a0<strong>7 days<\/strong>\u00a0of purchase if the key has\u00a0<strong>not<\/strong>\u00a0been activated or revealed.<\/li>\n\n\n\n<li><strong>Invalid\/Defective Keys:<\/strong>\u00a0Eligible for a\u00a0<strong>free replacement<\/strong>\u00a0or full refund (verified by our team within 48 hours).<\/li>\n\n\n\n<li><strong>Non-Refundable:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Keys marked as \u00ab\u00a0Used\u00a0\u00bb or \u00ab\u00a0Activated\u00a0\u00bb (per developer\/licensor policies).<\/li>\n\n\n\n<li>Orders older than 7 days (except for invalid keys, which are covered under our\u00a0<strong>Guarantee<\/strong>).<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. How to Request a Refund<\/strong><\/h3>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Contact support via:\n<ul class=\"wp-block-list\">\n<li><strong>Email:<\/strong>\u00a0[<a href=\"https:\/\/mailto:support@orcakeys.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">support@orcakeys.com<\/a>]<\/li>\n\n\n\n<li><strong>WhatsApp:<\/strong>\u00a0[+123456789]<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Provide:\n<ul class=\"wp-block-list\">\n<li>Order number.<\/li>\n\n\n\n<li>Proof of issue (e.g., screenshot of activation error).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>We\u2019ll respond within\u00a0<strong>24\u201348 hours<\/strong>\u00a0with next steps.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Refund Process<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Approved Refunds:<\/strong>\u00a0Processed within\u00a0<strong>3\u201310 business days<\/strong>, depending on your payment method.\n<ul class=\"wp-block-list\">\n<li>Credit\/debit cards: 3\u20135 days.<\/li>\n\n\n\n<li>PayPal: 1\u20133 days.<\/li>\n\n\n\n<li>Cryptocurrency: Case-by-case (equivalent value refunded).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Refund Method:<\/strong>\u00a0Issued to the original payment source.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Exceptions<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Fraudulent Claims:<\/strong>\u00a0If we detect abuse (e.g., false \u00ab\u00a0invalid key\u00a0\u00bb claims), refunds will be denied and accounts suspended.<\/li>\n\n\n\n<li><strong>Bulk Orders:<\/strong>\u00a0Refunds for 10+ keys require prior approval.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Our Guarantee<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">All keys are&nbsp;<strong>100% genuine<\/strong>&nbsp;at purchase. If a key is invalid due to our error, we\u2019ll:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Replace it immediately\u00a0<strong>or<\/strong><\/li>\n\n\n\n<li>Refund you in full\u2014no questions asked.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6. Contact Us<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">For disputes or urgent issues:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email:<\/strong>\u00a0[<a href=\"https:\/\/mailto:support@orcakeys.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">support@orcakeys.com<\/a>] (faster response)<\/li>\n\n\n\n<li><strong>Live Chat:<\/strong>\u00a0[Website link]<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>1. Eligibility for Refunds 2. How to Request a Refund 3. Refund Process 4. Exceptions 5. Our Guarantee All keys<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lecoincadeau.com\/en\/wp-json\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lecoincadeau.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lecoincadeau.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lecoincadeau.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lecoincadeau.com\/en\/wp-json\/wp\/v2\/comments?post=15"}],"version-history":[{"count":0,"href":"https:\/\/lecoincadeau.com\/en\/wp-json\/wp\/v2\/pages\/15\/revisions"}],"wp:attachment":[{"href":"https:\/\/lecoincadeau.com\/en\/wp-json\/wp\/v2\/media?parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}